QUASARILITH Money Back Guarantee Policy
At QUASARILITH, we strive to ensure our customers are completely satisfied with their purchases. Our Money Back Guarantee policy is designed to give you peace of mind and ensure you have a hassle-free shopping experience.
Eligibility for a Refund
- Requests for a refund must be made within 30 days of the original purchase date.
- Products must be returned in their original condition, unused, and with all original packaging and tags intact.
- The refund applies only to products purchased directly from the official QUASARILITH website.
Refund Process
- Contact our Customer Service team via email at [email protected], including your order number and reason for the return.
- Our team will review your request and, if approved, will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product.
- Once the product is received and inspected by our team, a refund will be processed to your original payment method within 7-10 business days.
Non-Refundable Items
Please note, the following items are not eligible for refunds:
- Gift cards
- Downloadable software products
- Items purchased during clearance sales or on discount
Exchanges
If you wish to exchange your product for a different size or color, please follow the same procedures outlined in our refund process. Once your return is received, we will initiate the exchange.
Contact Us
If you have any questions about our Money Back Guarantee policy, please reach out to our support team at [email protected]. Our team is here to assist you with any concerns or queries you might have.
Thank you for choosing QUASARILITH. We value your trust and are committed to providing you with exceptional products and service.